20个外贸跟进客户话术_外贸开发客户话术

跟进外贸客户是每个外贸人的日常，这篇文章我们就列出来20个外贸跟进客户的话术模板，这些外贸开发客户话术简单易执行，相信用这些外贸跟进客户话术你可以成功开发客户。

外贸跟进客户话术话术一：

"Hello [customer name], it's [your name] from [company name]. I'm reaching out to follow up on the [product/service] we discussed on [previous call/meeting].

"你好[客户名称]，我是[公司名称]的[你的名字]。我是来跟进我们在[之前的电话/会议]上讨论的[产品/服务]的情况。

外贸跟进客户话术话术二：

"I hope this email finds you well. I just wanted to check in and see if you have any updates or questions regarding the [product/service] we discussed.

"我希望这封邮件能让你感觉良好。我只是想确认一下，看看你对我们讨论的[产品/服务]是否有任何更新或问题。

外贸开发客户话术话术三：

"I noticed that we haven't had any communication in a while, and I wanted to make sure everything is going smoothly with the [product/service] we provided.

"我注意到我们有一段时间没有任何沟通了，我想确保我们提供的[产品/服务]一切顺利。

外贸开发客户话术话术四：

"I wanted to remind you that the deadline for the [project/delivery] is approaching and wanted to confirm that everything is on track.

"我想提醒你，[项目/交付]的最后期限即将到来，并想确认一切都在进行中。

话术五：

"I hope you had a chance to review the [information/proposal/contract] that I sent over. I'm available to answer any questions or address any concerns you may have.

"我希望你有机会审查我送过去的[资料/建议/合同]。我可以回答你的任何问题或解决你的任何关切。

模板六

"We appreciate your business and value your feedback. Could you please take a few minutes to tell us about your experience working with our company?

"我们感谢您的业务并重视您的反馈。能否请您花几分钟时间告诉我们您与我们公司合作的经历？

"I'm sorry for the inconvenience, but I wanted to inform you of a delay in the [delivery/project] that we previously discussed.

"很抱歉给您带来不便，但我想通知您，我们之前讨论的[交货/项目]有延迟。

"Thank you for your recent order. I wanted to confirm that we have received it and are working on fulfilling it.

"感谢您最近的订单。我想确认我们已经收到了，并且正在努力履行它。

"I'm reaching out to see if you're still interested in the [product/service] that we discussed.

"我联系你，看看你是否仍然对我们讨论过的[产品/服务]感兴趣。

"I wanted to let you know about a new [product/service] that we're offering that I think would be a great fit for your company.

"我想让你知道我们正在提供的一个新的[产品/服务]，我认为这将是一个非常适合你的公司。

"I'm sending over a updated [quote/proposal] that includes a few changes that we discussed during our last call.

"我正在发送一份更新的[报价/建议]，其中包括我们在上次通话中讨论的一些变化。

"I'm following up to see if you have any updates on the [project/delivery] that we're working on together.

"我正在跟进，看看你是否有关于我们一起工作的[项目/交付]的任何更新。

"I understand that you have a lot of choices when it comes to [products/services], and I just wanted to thank you for choosing us.

"我明白，在[产品/服务]方面，你有很多选择，我只是想感谢你选择我们。

"I'm sending over some additional information that I think will be helpful in your decision-making process.

"我正在发送一些额外的信息，我认为这些信息对你的决策过程会有帮助。

"I'm reaching out to see if there's anything else we can do to assist you with the [product/service] you purchased from us.

"我联系你是想看看在你从我们这里购买的[产品/服务]方面，我们还能做些什么来帮助你。

"I'm sorry for the misunderstanding on our last call. I wanted to clarify and provide more information about the [product/service] we discussed.

"我很抱歉我们上次通话中的误解。我想澄清并提供关于我们讨论的[产品/服务]的更多信息。

"I'm checking in to see if you have any further questions or need any additional support regarding the [product/service] we provided.

"我正在检查，看看你是否有任何进一步的问题或需要任何关于我们提供的[产品/服务]的额外支持。

"We're excited to work with you on the upcoming [project/delivery] and wanted to confirm that everything is still on schedule.

"我们很高兴在即将到来的[项目/交付]上与您合作，并想确认一切仍在计划之中。

"I'm reaching out to see if there have been any changes to the [project/delivery] that we're working on together.

"我正在联系，看看我们一起工作的[项目/交付]是否有任何变化。

"I wanted to thank you for your business and see if there's anything else we can help with in the future."

"我想感谢你的业务，并看看未来我们是否还有什么可以帮助的。"

经常跟进外贸可以帮助你了解客户的需求：通过不断跟进，你可以了解客户的最新需求，并及时根据客户的需求调整你的产品或服务。同时也有以下方面的好处：

• 提升客户满意度：定期跟进客户的订单可以让客户感受到你的关心和服务，提升客户满意度。
• 及时发现并解决问题：通过跟进，你可以及时发现并解决订单过程中出现的问题，避免订单延迟或出现其他问题。
• 建立良好的商业关系：跟进客户的订单可以帮助你与客户建立良好的商业关系，为未来的合作打下良好的基础。

外贸客户跟进技巧